Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in business information systems, a master's degree in leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.
Sharon L. Blackford
Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a master's degree in organizational management, a bachelor's degree in business management, and has served as a Registered Medical Assistant since 1994. Sharon was an active-duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.
Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.
Alexis M. Ramirez
Alexis M Ramirez, DNP, MSN, NPD-BC, CCRN has worked as a Registered Nurse (RN) for many years in cardiovascular critical care as well as taught in the acute care and academic settings. In addition to serving the community through care delivery, she has trained Patient Care Assistants, Monitor Technicians, Licensed Vocational Nurses, and Registered Nurses throughout her career.
Dr. Ramirez completed her Doctorate in Nursing Practice from California State University, Fresno in 2021. She completed her master's in nursing education from Chamberlain College of Nursing in 2014. She is board certified in Nursing Professional Development and as a Critical Care Nurse.
Gail Hubbard, MSN, RN, RMA, has worked in the medical field for more than 30 years. Before earning her RN, she worked as a medical records technician, administrative and clinical medical assistant, EKG technician, and billing and coding specialist.
As an RN, Gail has worked in ICU/Stepdown, psychiatric mental health nursing, ambulatory surgery, infection control, and staff development. Gail has over ten years of experience teaching medical assisting, nursing, nurse assistant, EKG, and phlebotomy. After completing her master's degree in Nursing Leadership and Management from Western Governors University, Gail was the Nurse/Quality Improvement Manager for a Federally Qualified Healthcare Center.